This Privacy Policy explains how information about you is collected, used and disclosed by Jatango, LLC (hereafter “Jatango”, “our,” “we,” or “us”). This Privacy Policy applies to information we collect when you use or visit our website, mobile applications and other online services (collectively, the “Jatango Service”) or when you otherwise interact with us. Jatango values the privacy of users, sellers, buyers, subscribers, members, viewers, and others who visit and use the Jatango Service (collectively or individually, “you” or “users”) and wants you to be familiar with how we collect, use, and disclose personal information from and about you.
By using the Jatango Service, you expressly consent to the information handling practices described in this Privacy Policy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.jatango.com (the “Website”), you are accepting and consenting to the practices described in this policy as well as consenting to our use of cookies in accordance with the terms of this policy.
For the purposes of the Data Protection Legislation in effect in any jurisdiction in the United States and, including GDPR, (EU General Data Protection Regulation 2016/679), (“Data Protection Legislation”), and in respect to visitors to the Website, the data controller is Jatango, LLC a registered company with a registered address at 5425 Warner Rd Suite 10, Valley View, OH 44125.
A. Information you Provide to Us:
Jatango Service collects information that you provide directly to us. For example, we collect information when you register or update the details of your account, post information in order to sell or purchase any good through the Jatango Service, enroll in the Jatango Payment Solution Service further described in the Terms of Service and in this Privacy Policy. which includes your credit card number and billing information, communicate with other users, provide User Content as further described in the Terms of Service request customer support or otherwise communicate with us.
The types of information we may collect include your name, email address, Jatango account password, telephone number, postal address including city, state and zip code, photographs, written descriptions of your posted goods, any bids you make on offers through the Jatango Service, any reviews or comments you make using the Jatango Service, all correspondence or communications with other users or with us conducted via the Jatango Service, government-issued identification documents (such as a driver’s license), and any other information you choose to provide.
Additionally, we will collect and process the following data:
The legal basis for this processing is our legitimate interests, namely monitoring and improving our Website and enabling communications between users and Jatango.
B. Information We Collect Automatically When You Use the Jatango Service:
When you access or use the Jatango Service, we may automatically collect information about you, including please review the following: Internet Protocol address (“IP Address”), a unique user ID, device and browser types and identifiers, referring and exit page addresses, software and system type, location information from your computer or mobile device, and information about your usage of Jatango Service, analytics, including but not limited to tracking sales, customer, and other demographics. Examples of how Jatango Service uses automatically collected information include to: (i) automatically update the Jatango Service application on your system; (ii) remember your information so that you will not have to re-enter it during your visit or the next time you access the Jatango Service; (iii) provide customized advertisements, content, and information; (iv) monitor the effectiveness of marketing campaigns; (v) monitor and store aggregate site usage metrics such as total number of visitors and pages accessed; (vi) track your entries, sales, submissions, and status in any promotions or other activities; (vii) create a search system for users to find products by category and location; (viii) sales notifications to sellers of purchases so sellers can personal thank buyers; and (ix) allow users to interact with each other, including messaging and live chatting.
Your personal data shall not be kept for longer than is necessary although it is not possible for us to always specify in advance how long this may be for. Notwithstanding the above, we may retain your personal data if it is necessary for our compliance with certain legal obligations.
C. Location Information:
If you consent to the collection of location information from your computer or mobile device, we may collect this information when you access or use the Jatango Service, or when you otherwise consent to the collection of this information. We may also use your IP Address to infer an approximate geographic location for your computer or device. For more details, please see “Your Choices” below.
D. Information Collected by Cookies and Other Tracking Technologies:
We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that helps us to improve the Jatango Service and your experience, see which areas and features of the Jatango Service are popular and count visits. We may also collect information using web beacons (also known as “gifs,” “pixel tags” and “tracking pixels”). Web beacons are electronic images that may be used in the Jatango Service or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.
Data that we collect from you will be transferred to, and stored at, or processed by our staff in the US. We can confirm that we have the appropriate safeguards in place to ensure the safe transfer and storage between countries. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Users acknowledge the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
E. Information from Other Sources:
We may obtain information about you from third parties and sources other than the Jatango Service, such as advertisers or social media networks such as Facebook for which you have approved our access. When you access the Jatango Service through social media networks or when you connect the Jatango Service to social media networks, you are authorizing us to collect, store, and use such information and content in accordance with this Privacy Policy. We may also obtain information from third-party services regarding your use of such services, including about your use of the content you choose to broadcast through the Jatango Service. If we combine or associate information from other sources with information that we collect through the Jatango Service, we will treat the combined information in accordance with this Privacy Policy. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information.
F. Payment Information Collected by Jatango Payment Solution (as further described in the Terms of Service):
Jatango Service has integrated with Electronic Payment Companies, as further described in the Terms of Service so buyers and sellers may conduct business by credit cards and other electronic payment methods through the Jatango.
The Electronic Payment Companies provide these services directly to users pursuant to their own terms and privacy policy. When signing up to send and receive funds electronically, the Electronic Payment Companies, and not Jatango Service, collects some of the information provided by users via the Jatango Service, including debit and credit card numbers, Social Security numbers, government IDs, and bank account information.
Jatango Service uses information about you for various purposes, including as set forth herein.
A
Jatango Service uses such information to operate, maintain, enhance, provide, create, and develop all of the features, functionality, and services (new or existing) found on the Jatango Service, including but not limited to User Content, as further described in the Terms of Service https://Jatango.com/terms improve your experience with the Jatango Service by delivering content, advertising and marketing messages; create and maintain a trusted and safer environment on the Jatango Service, including through the detection and prevention of fraud, unauthorized access, intrusion, and service interruption; allow you to search, comment on content, and participate in online contests, or rewards programs; track your purchases and sales; to notify sellers of purchases; allow users interaction; understand the usage trends of our users; conduct investigations and to respond to disputes between users, error resolution, and other similar customer support service; comply with our legal obligations or requests from law enforcement agencies, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; assist Electronic Payment Companies, as further described in the Terms of Service https://Jatango.com/terms with transaction processing, error, chargeback and disputed transaction resolution, and similar payment processing functions; and carry out any other purpose for which the information was collected. The legal basis for contacting you with respect to providing you with information about our services, general marketing information and sales opportunities shall be legitimate interest. We use your email address or telephone number to communicate with you, including to notify you of Jatango Service updates, for customer service purposes, or to contact you regarding any content that you have posted to or downloaded from the Jatango Service.
B
Jatango may periodically send promotional materials or notifications to you related to the Jatango Service. If you want to stop receiving promotional materials, you can go to your account settings once you have logged in to the Jatango Service or follow the unsubscribe instructions at the bottom of any email from us. If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.
C
Jatango is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Jatango Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights and protections as you do under local law.
We may share information about you as follows or as otherwise described in this Privacy Policy:
The Jatango Service may link to third-party websites or services. The privacy practices of those third parties are not governed by this Privacy Policy. We encourage you to review the privacy policies of these third-party websites and services to understand their practices. If you connect to a third-party service (such as Facebook, Twitter, or another third-party application) through the Jatango Service or otherwise link your Jatango account with a third-party service, you are requesting and authorizing us to share or grant access to information on your behalf (such as your username, the fact that your connection originated from the Jatango Service, and other relevant usage and diagnostic information) with such third party. We may also send information about the content you watch or your activities on the Jatango Services to such third parties.
We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Jatango Service and other websites and online services, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Jatango Service and other websites and online services, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purpose, please visit https://www.aboutads.info/choices/. Your mobile device operating system may also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.
Jatango takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. These measures may vary based on the sensitivity of your information. However, no security precautions or systems can be completely secure. We cannot ensure or warrant the security of any information you transmit to Jatango, and you do so at your own risk. Jatango cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any our physical, technical, or managerial safeguards, loss of data, or Force Majeure Event as described in the Terms of Service.
A. Account information
You may update, correct or delete information about you at any time by logging in to your account. If you would like to cancel your Jatango account entirely, please contact us, and enter your request for cancellation, but please note that we may retain certain information as required by law or for legitimate business purposes. For example, any reviews, forum postings and similar materials posted by you may continue to be publicly available on the Jatango Service in association with your account name even after your Jatango account is cancelled. We may also retain cached or archived copies of information about you for a certain period of time.
B. Location Information
When you first download or launch any of our mobile applications that collect location information or first use any features that use location information, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications form your device. Even if you do not provide us with consent to collect precise location information from your mobile device or platform, we may use your IP address to infer an approximation of your location when using certain features of the Jatango Service, In some features, Jatango uses mapping services from Google Maps/Google Earth, including Google Maps API(s). Your use of these services is subject to Google's terms of service.
C. Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with the Jatango Service. To delete or disable flash cookies please visit https://www.adobe.com for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Jatango Service.
Our Website uses cookies to distinguish users of our Website. This helps us to provide you with a good experience when you browse our Website and allows us to improve our Website. A cookie will be stored on your computer. Generally, cookies work by assigning to your computer a unique number that has no meaning outside of the Website. The cookies do not contain any personal information and we use them to only to personalize and improve your experience.
Our Website uses cookies to distinguish you from other users of our Website however, it does not identify you personally. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
Cookies used on our Website are essential cookies required for the operation of our Website, and cookies that allow us to monitor user behavior on our Website. Users can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website. Except for essential cookies, all cookies will expire after two years.
D. Promotional Communications
You may opt out of receiving promotional emails, text messages, and other communications from Jatango by following the instructions in those emails, text messages.
E. Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at privacy@jatango.com.
The other rights you have under Data Protection Legislation includes: (a) the right of access; (b) the right to rectification; (c) the right to erasure; (d) the right to erasure; (e) the right to restrict processing; (f) the right to data portability; (g) the right to complain to a relevant authority; and (h) the right to withdraw consent.
Our Website may, from time to time, contain links to and from the Website of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE JATANGO SERVICE AT ANY TIME OR IN ANY MANNER.
Protecting the privacy of young children is especially important. For that reason, Jatango does not knowingly collect or maintain personal information from persons under 13 years-of-age. If Jatango learns that personal information of persons under 13-years-of-age has been collected on or through the Jatango Service, Jatango will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 who has become a Jatango Service user or member, then please contact Jatango at support@jatango.com to have that child’s account terminated and personal information deleted.
Jatango reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time (for example to reflect updates to the Jatango Service or to reflect changes in the law). If we change this Privacy Policy, we will provide you notice of these changes, such as by sending an email, posting a notice on the Jatango Service, or updating the “Last Updated” date above. Please check this Privacy Policy periodically for those changes. Your continued use of the Jatango Service after the posting of changes constitutes your binding acceptance of such changes.
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. In response to your written request, we are allowed to provide you with a notice describing the cost-free means to opt out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes. If you would like to exercise your rights under California law, please send your written request to the e-mail address or postal address below. Please include your postal address in your request. Within thirty (30) days of receiving your written request, we will provide you with a Third-Party Direct Marketing Opt-Out form, so you may request that your personal information not be disclosed to third parties for their direct marketing purposes.
If you’d like to provide feedback to us about this Privacy Policy, or if you have any questions, please contact us at Jatango, LLC 5425 Warner Rd Suite 10, Valley View, OH 44125 or by email to privacy@jatango.com We will respond to your inquiry promptly. If you are a California resident, you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information.
Data that we collect from you will be transferred to, and stored at, or processed by our staff in the US. We can confirm that we have the appropriate safeguards in place to ensure the safe transfer and storage between countries. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Users acknowledge the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
In order to comply with Facebook’s data deletion requirements, we are required to provide a method to delete your data from our website.
While we only use your Facebook account for login and user identification, we also store all content you create on our website including, but not limited to: orders, saved addresses, saved cards, and shop information. You may request we delete this data by following the instructions below.
To delete our app from your Facebook account, please follow the following steps:
Once you have removed our app from your Facebook account, you may request deletion of your account and all associated data by contacting us at support@jatango.com.
© 2025 Jatango, LLC.